Frequently Asked Questions
Product Information
How do I measure my size register that I need?
Can I order custom size Registers?
Can I order custom size Grilles?
Do you ship outside of Canada?
Where is the product manufactured?
Where do you source material?
Returns
Can I return my item without a Return Authorization?
Please visit our return policy page.
Do you ship with other couriers beside Purolator?
Can I exchange my order for another item?
How long does it take for me to get a refund?
Payment Information
What forms of payment do you accept?
Can I exchange my order for another item?
How long does it take for me to get a refund?
Warranty
How long is the warranty?
What is covered under warranty?
How do I get an item replaced under warranty?
